![]() ![]() Learn more about other conditions we can potentially treat through telehealth urgent care. Recurrent genital herpes (not new onset).Motion sickness (if you need a prescription prior to travel).Minor back pain (not associated with trauma).Medication refills for chronic conditions**.Headaches (Limited, based on your history, symptoms and exam).Cold symptoms*, including fever, sore throat and cough.The Ballad Health Virtual Urgent Care Clinic treats a variety of illnesses and injuries, including: Medical emergency? Visit your nearest E.R. Holiday hours: Closes early Christmas Eve closed Christmas Day. Our online urgent care is a cloud-based telehealth platform that offers on-demand access to care for several common illnesses and conditions.Ī healthcare provider will listen to your concerns through a secure video connection, answer your questions, and recommend a treatment plan. With Ballad Health's virtual urgent care, you can connect directly to a local healthcare provider using your desktop computer, laptop, tablet, or smartphone – all from the comfort of your home.Ī Virtual Urgent Care video visit requires an appointment, and most appointments are available in an hour or less. How does a Virtual Urgent Care video visit work? Virtual urgent care visits are available 7 days per week, for people in:Ī Ballad Health Virtual Urgent Care video visit will provide the same quality care you'd expect from an in-person visit while saving you time and travel. Virtual Urgent Care visits can address more health conditions and services than you might expect and are available to adults and children. Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times or in all locations.Skip the wait and connect online with a telehealth urgent care video visitīallad Health virtual urgent care video visits are a fast, convenient alternative to an in-person visit. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. Virtual Visits phone and video chat with a doctor are not an insurance product, health care provider or a health plan. Coverage exclusions and limitations may apply. This program and its components may not be available in all states or for all group sizes and is subject to change. Due to the potential for a conflict of interest, legal consultation will not be provided on issues that may involve legal action against UnitedHealthcare or its affiliates, or any entity through which the caller is receiving these services directly or indirectly (e.g., employer or health plan). EAP is not an insurance program and may be discontinued at any time. Your health information is kept confidential in accordance with the law. Employees are encouraged to discuss with their doctor how the information provided may be right for them. EAP is not a substitute for your doctor’s care. EAP staff cannot diagnose problems or suggest treatment. The material provided through the Employee Assistance Program (EAP) is for informational purposes only. ![]() Services may not be available at all times or in all locations. Virtual visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Virtual visits are not an insurance product, health care provider or a health plan. Android is a registered trademark of Google LLC.Ĭheck your official health plan documents to see what services and providers are covered by your health plan. iPhone is a registered trademark of Apple, Inc. The UnitedHealthcare ® app is available for download for iPhone ® or Android ®. ![]() In an emergency, call 911 or go to the nearest emergency room. You should consult with an appropriate health care professional to determine what may be right for you. The information and estimates provided are for general informational and illustrative purposes only and is not intended to be nor should be construed as medical advice or a substitute for your doctor’s care. ![]() Estimated Urgent Care savings are based on $131 difference between average Urgent Care visit cost of $180 and Virtual Visit cost of $49 $2,000.00 difference between the average Emergency Room visit and the average urgent care visit. Actual payments may vary depending upon benefit coverage. Average allowed amounts charged by UnitedHealthcare Network Providers are not tied to a specific condition or treatment. The Designated Virtual Visit Provider’s reduced rate for a 24/7 Virtual Visit is subject to change at any time.Certain prescriptions may not be available, and other restrictions may apply. ![]()
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